Cancellation and Refund Policy
- Digital Products (All PDF Reports): Thank you for shopping at Online Kitabe. Due to the nature of our digital products, all sales are considered final once the product is delivered to your email. We encourage our customers to review their orders carefully before making a purchase. We appreciate your business and strive to provide you with the best products and services.
- Refunds for Extra Payments: If an extra payment is made due to a technical error or any other issue, please inform us immediately by sending an email to our support team with screenshots. We will process the refund of the excess amount promptly. Eligible refunds will be processed within 3 to 5 business days and credited back to the original payment source.
- Change of Mind: Please note that refunds or exchanges due to a change of mind are not offered on both digital and physical products.
- All Sales Are Final : We do not issue refunds for any products or services purchased through our website, unless otherwise specified. Once a purchase is made, it is considered final.
- Contact Us: If you have any questions about our refund policy, please contact us at [support@onlinekitabe.com].
- Changes to This Policy: We reserve the right to update or change our refund policy at any time. Any changes will be posted on this page.